Water & Sewer

Homeowner or tenants within Boissevain will receive a water bill quarterly.

Utility bills are sent out with the first week of billing month, and due the end of the same month.

If you have not received your utility bill in this timeframe, please contact the office. Bills have been known to get lost in the mail or delivered to your junk mail. You are responsible for paying your bill on time.

Please be proactive and avoid overdue account charges by calling the office to check on the status of your bill/account balance.

Are you moving? Please contact the Municipal Office to update your account. When moving out of a property, a final read must be taken. Utility user must submit the water read, date read was taken/possession date, new mailing address and phone number.

When moving in to a new property, residents must contact the Municipal Office to set up their new utility account. Information required: street address, name, starting read, date of possession, mailing address and phone number.

Municipal Office
420 South Railway Street, Boissevain
Phone: 204-534-2433
Email: info@boissevain.ca

Property owners are responsible for maintaining sewer lines from a building or private residence to where it joins the main line. Sewer lines should be kept in good repair, properly maintained and regularly cleaned. This is especially important in older structures where tree roots often gain entry to sewer pipes through cracked portions of the pipe, causing blockages.

About trees, tree roots and sewer pipes

• Roots from trees growing near sewer lines do not actively penetrate sewer pipes and cause blockages.
• Roots gain entry through previously cracked portions of sewer pipes.
  • Sewer pipes inevitably deteriorate through old age or separate and crack due to ground shifting and heaving.
• Sewer pipe is laid approximately 2 metres, or more, deep.
• The only tree roots at that depth are anchor roots, as the finer and fibrous feeder roots are located within the first metre of soil.
• Anchor roots can co-exist with intact sewer pipes indefinitely without causing blockages.
• A sewer line leak allows sewage and air to escape into the soil, creating a ratio of air, water and nutrients at that depth that becomes similar to those found near the surface. Anchor roots at the site of the leak produce very fine, opportunistic feeder roots that can enter the sewer pipe.

In situations where the property owner requests (in writing) the removal of publicly owned trees for the reason of sewer line blockage, a Public Works representative will inspect the tree(s) and make a decision in this regard. Publicly owned trees are not normally removed for the reason of sewer line blockage. Healthy trees are a valuable asset to the community and the municipality and are only removed when they are dead, diseased, dying, involved in approved construction, or are hazardous in terms of safety or visibility.

The by-law setting the current rate schedule for water and sewer services is available on our by-laws page.